
Your requests might be rejected if they are too frequent, or your story doesn't add up. Warning: Your Refund Request May Be Rejected Scroll down to your Purchase History, and click on "Show All"įind the app you want to be refunded and click on the "More" button on the right sideĬlick on the "Report a Problem" to request your refundįollow the steps above to get a refund (plus, read the tips below for best results) Log in with your Apple ID that purchased the app Open iTunes and click on your iTunes Account settings If you deleted your receipt email, or if you did not get a receipt email from Apple, there are a few more steps you will need to do.įollow the steps below to find your Purchase History:
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Wait 2-7 days for a response and refund (see the tips below on how to get a positive result) Type a reason and explain why you believe you should get a refund Log in to your Apple ID account to see your last 90 days of App Store purchasesĬhoose "Meant to purchase a different item" or "Didn't mean to purchase this item" Open the iTunes Receipt Email: "Your receipt from Apple."Ĭlick the link to "Report a Problem" for the app that you want to be refunded in the receipt email Apple sends this email receipt after any purchase on the App Store, iTunes, or Apple TV (you can use these steps for iOS apps too).įollow the step-by-step guide to request your refund for any Mac App Store purchase: The easiest way to request a refund is using the "Your receipt from Apple" email. 5 Tips for Successful Mac App Store Refunds.Warning: Your Refund Request May Rejected.

Note: You can only request refunds for Mac (or iOS) apps you purchased in the last 90 days. You need to have a valid reason for the request-it's not a way to get free apps or trials-but if you accidentally buy an app, buy the wrong app, or don't get the app (wrong macOS version), you can get your money back. If you have a problem with a Mac app you purchased from the Mac App Store, you can request a refund directly from Apple.

How to get a refund for Mac App Store purchases and in-app purchases isn't clear, but it is possible within 2-7 days!
